This podcast episode features Rob Hahn, COO of Pattern, who shares his wealth of experience in e-commerce logistics, particularly his insights into navigating the complexities of operations at scale while leveraging technology for competitive advantage. He discusses the challenges of handling logistics on a global scale, the implementation of Amazon's multi-facility strategies, and the introduction of Marketplace Prep Services, all while emphasizing the need for efficiency and customer service in a rapidly changing environment. The conversation sheds light on how Pattern optimizes operations and prepares for the future in a competitive landscape dominated by fast-evolving market conditions.