In this episode of the Marketing Misfits podcast, host Mike Robinson, founder of The Eighth Notch, shares insights on transforming last-mile delivery. His company collaborates with major carriers to streamline deliveries, cutting down on individual stops and significantly reducing both carbon emissions and costs for retailers. Robinson emphasizes that by strategically scheduling shipments, retailers can save money while enhancing sustainability and improving customer satisfaction. This approach moves away from the traditional "fastest delivery" mindset, favoring a more eco-friendly and efficient model. The conversation also explores the marketing challenges and opportunities arising from changing consumer expectations, as well as the potential for gamification to encourage participation.
