This WorkLab podcast episode features an interview with Kevin Novak, founder of Rackhouse Ventures, an AI-focused venture firm. The conversation explores Novak's career journey in data science, his insights into the transformative potential of large language models (LLMs) and AI-native companies, and his investment strategies. Novak emphasizes the importance of customer obsession and industry expertise in AI startups, suggesting that successful companies focus on providing better tools for existing workflows rather than creating entirely new paradigms. He also discusses the role of AI agents in handling complex tasks and the challenges of data integrity in AI applications. A key takeaway is Novak's advice for business leaders to foster a culture of experimentation and openness to leverage AI's potential for improved efficiency and customer experience, ultimately raising the bar for competition.