Project-to-Product’s Next Frontier: AI in an Experience-Centric Organization

In this episode of the Technovation podcast, CIOs from Lenovo, NRG Energy, and Netscope share their experiences transitioning from project-based to product-based IT organizations. They discuss various motivations for this change, such as the need for greater agility, better alignment with business objectives, enhanced cross-functional collaboration, and effective management of mergers and acquisitions. The panelists also address key challenges, including overcoming resistance to change, clarifying roles between product owners and product managers, and fostering a positive mindset—viewing the security team as "bodyguards" rather than "cops." They emphasize the importance of defining success through outcome-oriented metrics like OKRs and offer practical advice on identifying and nurturing internal product owners, highlighting the value of business acumen and utilizing existing talent.