In this episode of the HR Happy Hour podcast, recorded live at Workday Rising, Workday's VP of AI, Kathy Pham, and General Manager of Talent Products, Dave Wachtel, discuss the evolving role of AI in HR. They argue that AI should not be seen as a final goal but as a valuable tool woven into existing workflows. The conversation highlights successful customer case studies that showcase real results and enhanced employee experiences. Kathy and Dave emphasize the importance of iterative experimentation and tackling specific business challenges rather than adopting AI in a one-size-fits-all manner. They also explore the growing role of "agents" in automating HR processes, which aim to create a more user-friendly and intuitive experience.
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