ReThinking: Fixing the trust crisis with Rachel Botsman

This interview podcast features organizational psychologist Adam Grant and Rachel Botsman, a thought leader on trust, discussing the nature of trust and its role in various contexts. The conversation explores different dimensions of trust, distinguishing between competence and reliability, and challenging the common assumption that transparency equates to trust. Botsman argues that trust is a confident relationship with the unknown, highlighting the importance of understanding context and intentions. A key takeaway is the distinction between care and integrity as components of character, emphasizing that kindness doesn't always imply honesty, and vice versa. The discussion concludes with practical advice on repairing broken trust and the limitations of transparency as a solution to trust issues.