This interview podcast features Cyndi Thomason, author of "Profit First for e-commerce sellers," discussing profitability strategies for e-commerce businesses. The podcast begins with an overview of the current challenging e-commerce landscape, highlighting a decline in gross and net profits despite increased revenue. Thomason then introduces the "Profit First" methodology, explaining its behavioral basis and emphasizing the importance of allocating profits before expenses using multiple bank accounts (operating expenses, inventory, and profit). She provides a step-by-step guide to implementing this system, including advice on paying oneself, hiring staff, and managing inventory. Listeners gain practical tools and strategies to improve their business profitability and cash flow management.