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Dan O'Connell is the chief strategy officer for Dialpad, and also is a member of the board. He previously was also the CEO of a real-time speech analytics and natural language processing startup TalkIQ, which Dialpad acquired about a year ago. He has held leadership positions at Google and AdRoll

Episode Links:

Dan O’Connell’s LinkedIn: https://www.linkedin.com/in/droconnell/

Dan O’Connell’s Twitter: @DialpadHQ

Dan O’Connell’s Website: https://www.dialpad.com/

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Outline:

Here’s the timestamps for the episode:

(00:00) – Introduction

(02:22) –TalkIQ where we're building a real speech recognition engine

(03:25) – Dialpad sell is designed specifically for sales organizations

(05:01) – Political Marketing: Now you can use these technologies to actually quantify voters’ data

(06:02) – Speech recognition and natural language processing now help you understand what's happening in those conversations and really unique ways that are going to allow you to drive better decision-making

(06:58) – Google, Amazon, Microsoft, Apple, about voice, they're really focused on consumer devices

(10:31) – There's definitely a trend to more businesses being more open to having remote employees or just teams really spread throughout the world. These technologies are allowing that to actually happen

(10:56) – There are definitely opportunities to build remote teams. It presents a really difficult challenges around culture and connectedness as well transforming industries

(15:16) – We don't have the winning VR app yet

(17:15) – 5G is going to be the game changer that we all hope it to be and expect it to be

(22:09) – The beauty of open source software and places like GitHub is that you can go and learn and it doesn't cost you anything

(26:56) – The landline is dying, but the telephone is not. They're trying to hold on to some of these services perhaps because of some business pressure

(28:50) – People want the freedom of mobility

(32:48) – AI speech recognition and LP, use these technologies to augment in-person experiences

(35:40) – if you're running a fully remote team, you really have to focus on over communicating

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Why Voice is the New Input for All Our Devices with Dan O'Connell

HumAIn Podcast