Automate Amazon Customer Emails. The Easy Way — Daniel Boross | How AI Simplifies Complex Support, What Makes AI Replies Sound Human, How Sellers Customize AI Responses Per Product, Why AI Support Removes Language Barriers (#368)
This Ecommerce Coffee Break podcast episode is an interview with Daniel Boross, focusing on effectively handling Amazon customer support messages. The interview begins with Boross's background as an Amazon seller, detailing his journey from a small business to a leading brand, including challenges like competitor sabotage through fake negative reviews. The main focus shifts to Fluvi, Boross's software solution designed to streamline Amazon customer support using AI, which generates personalized responses in multiple languages, saving sellers significant time. Boross demonstrates the software's functionality, highlighting its ability to integrate with Amazon Seller Central and customize responses based on product-specific instructions. Listeners learn about Fluvi's features, pricing, and a special offer code (COFFEE20 for 20% off for two years).
