This co-hosted Business English podcast episode focuses on handling awkward situations when using new office tools. The hosts discuss common workplace tools (Google Meet, Slack, Asana) and the feeling of "flailing" when encountering unfamiliar technology. They offer several phrases to use when struggling with a new tool, ranging from formal ("Bear with me, I'm new to this") to informal ("I'm a newbie at this"). The episode includes a role-play demonstrating these phrases in a professional setting and emphasizes the importance of honesty and self-assurance when admitting a lack of familiarity with a tool, rather than apologizing unnecessarily. Listeners gain practical phrases to navigate these situations confidently and maintain a professional image.
