This solo podcast episode focuses on five common mistakes creatives make that lead to losing clients. The speaker outlines these mistakes as: unresponsiveness, inflexibility, lack of a clear onboarding process, failing to use client-friendly language, and taking the client relationship for granted. He emphasizes the importance of proactive communication, collaborative approaches, and establishing clear systems to build trust and maintain client relationships. For example, the speaker suggests regularly checking in with clients, not just when needed, to foster stronger connections and identify potential issues early on. Ultimately, the podcast aims to help creatives retain valuable clients by improving their communication and client management strategies.
