This TED Talks Daily episode features Charles Duhigg discussing the power of communication and asking deep questions to foster genuine connection. The interview begins with an experiment proposal: asking strangers about the last time they cried. Duhigg then uses this to illustrate how different conversational styles (practical, emotional, social) can hinder communication, emphasizing the "matching principle." He highlights the success of a cancer surgeon who, by asking deep questions, shifted patient conversations from solely medical advice to emotional needs, leading to better patient outcomes and choices. Ultimately, the episode advocates for using deep questions to improve communication and build stronger connections by understanding the underlying emotional needs in any conversation.
