This podcast features an engaging interview with Glenn Fogel, the CEO of Booking Holdings. He shares his insights on the travel industry's transformation, including the rise of alternative accommodations like Airbnb and the hurdles associated with mergers and acquisitions in a heavily regulated landscape. The discussion delves into Booking Holdings' wide range of brands, the changing nature of travel experiences, and the influence of AI on customer service and job roles. Fogel emphasizes the need for data-driven decision-making to keep pace with shifting consumer preferences and technological changes. He also raises concerns about the Federal Trade Commission's stance on mergers and acquisitions, arguing that restricting larger companies from acquiring innovative startups could hinder both innovation and economic growth. Listeners will discover valuable perspectives on the strategies of a key player in the travel sector and the broader implications of technological disruption on our economy and society.
