In this episode of No Priors, Shiv Rao, CEO and founder of Abridge, discusses how his company uses AI to alleviate the clerical burden on clinicians, allowing them to focus more on patient care. Rao explains Abridge's evolution, its focus on conversations as the primary signal in healthcare, and its strategic decision to target large health systems. He elaborates on the difference between clinical and billable notes, the impact of clinician burnout on the healthcare industry, and how Abridge's technology integrates with existing healthcare systems. Rao also shares insights into the company's technology stack, including speech recognition and language models, and its future ambitions in areas like order processing, clinical trials, and clinical decision support. He emphasizes the importance of trust and partnerships in the healthcare ecosystem and recounts the story and mission behind Abridge, highlighting its positive impact on both clinicians and patients.
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