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What happens when a seasoned tech leader steps away from Microsoft, only to return stronger and more AI-savvy than ever? In this episode, Nikkia Carter shares her journey from early programming days to becoming a Microsoft MVP—twice. She dives deep into how AI, especially Microsoft Copilot, is transforming business operations, leveling the playing field for small companies, and reshaping how professionals work. If you're curious about practical AI adoption, ethical considerations, and how to stay ahead in tech, this conversation is packed with insights you won’t want to miss. Plus, Nikkia shares a powerful AI tip from JP O’Donnell of ProActive BDA that’s changing how professionals prepare for meetings.

🔑KEY TAKEAWAYS
AI is a tool, not a replacement: Businesses should integrate AI to enhance human work—not eliminate it.
Copilot use cases are expanding: From proposal writing to HR and accounting agents, AI is streamlining workflows.
Privacy matters: Free AI tools may compromise data security—invest in trusted platforms like Microsoft Copilot.
Small businesses benefit most: AI democratizes access to enterprise-level capabilities, much like the cloud did.
MVP advice: Consistent monthly contributions (blogs, user groups, videos) are key to earning and maintaining MVP status.

🧰RESOURCES MENTIONED:
👉 JP O’Donnell of ProActive BDA - He gave the AI tip to Nikkia Carter.
👉 Microsoft Copilot – https://www.microsoft.com/en-us/microsoft-365/copilot
👉 ChatGPT – https://chat.openai.com
👉 Perplexity AI – https://www.perplexity.ai
👉 Microsoft MVP YouTube Series - How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

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Thanks for listening 🚀 - Mark Smith

How AI Levels the Playing Field for Small Business

Microsoft Innovation Podcast