The Rise of Agentic Commerce — Emily Glassberg Sands (Stripe)

In this episode of The MAD Podcast, Matt Turck interviews Emily Glassberg Sands, Head of Information at Stripe, about Stripe's financial infrastructure platform and its use of AI. Emily discusses Stripe's scale, processing 1.3% of global GDP, and its move beyond payments to optimizing the entire payments lifecycle. They delve into Stripe's decision to build its own AI foundation model due to differentiated data, its application in fraud prevention and revenue generation, and the infrastructure supporting it. The conversation also covers the rise of agentic commerce, where AI agents buy and sell on our behalf, and Stripe's role in enabling this new paradigm. Emily shares insights into the rapid monetization and global reach of AI startups, as well as the evolving business models and pricing strategies in the AI era. Finally, they touch on Stripe's internal AI literacy initiatives and its vision for the future of commerce in an AI-driven world.