Oscar Nelson. He’s the CEO of Musqot, the marketing technology and SaaS company he co-founded after spending 12 years in various marketing roles in small and large companies. Industry-wise, he’s had a mixed background from consulting, media, telecommunications and enterprise software. He considers himself a business generalist more than a specialist.

Famous Five:

Favorite Book? – The Five Dysfunctions of a Team
What CEO do you follow? – Jason Lemkin
Favorite online tool? — DocuSign
How many hours of sleep do you get?— 8
If you could let your 20-year old self, know one thing, what would it be? – It is more important to focus on your cofounder than your business idea

Time Stamped Show Notes:

01:52 – Nathan introduces Oscar to the show
02:18 – Musqot is a marketing performance management app
02:24 – Musqot helps their customers increase their marketing effectiveness and efficiency, enabling their marketing ROI
02:44 – ACV is around $25K annually
02:55 – Some customers pay 6 figures
03:04 – Musqot was founded in 2014
03:16 – On their second year, Musqot launched their beta product and just a year ago, they launched their real product
03:40 – Musqot was bootstrapped. They were able to sustain their first year without revenue through personal financial support and savings
04:05 – Oscar and his co-founder have initially put in around $100K for the company
04:47 – First year revenue
05:37 – 2017 target is $3M in ARR runway
06:12 – Musqot just recently passed their $100K MRR mark
07:06 – Musqot currently has 60 customers
08:14 – Musqot’s expansion is due to their support and onboarding efforts
09:13 – Team size is 25 with 20 full-time employees and 5 consultants
- 09:30 – 5 are in sales, 2 are in presales and onboarding, 1 in marketing and the rest are in development
10:45 – Musqot gets customers from different sources
- 11:00 – Musqot is on the Salesforce AppExchange
12:14 – Full weighted CAC
13:31 – Payback period is roughly a year or more
14:10 – Paid ads spend is around $20K monthly
14:50 – The bigger customers are happy and tend to stay longer than the smaller customers
15:32 – Logo churn is around 2% and revenue churn is negative
16:27 – Musqot has raised $1.2M
16:44 – Musqot’s HQ is in Stockholm, Sweden and Bangalore, India
17:40 – The Famous Five

3 Key Points:

A startup can thrive through personal savings and financial support if need be.
Share your business ideas with your business partner and make sure that your thoughts and visions for the company are aligned.
Plan carefully where you will place your paid ads.

Resources Mentioned:

Simplero – The easiest way to launch your own membership course like the big influencers do but at 1/10th the cost.
The Top Inbox – The site Nathan uses to schedule emails to be sent later, set reminders in inbox, track opens, and follow-up with email sequences
GetLatka - Database of all B2B SaaS companies who have been on my show including their revenue, CAC, churn, ARPU and more
Klipfolio – Track your business performance across all departments for FREE
Hotjar – Nathan uses Hotjar to track what you’re doing on this site. He gets a video of each user visit like where they clicked and scrolled to make the site a better experience
Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments
Host Gator– The site Nathan uses to buy his domain names and hosting for the cheapest price possible
Audible– Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books
Show Notes provided by Mallard Creatives

834: SaaS: He Hit 5x YoY Revenue Growth in Performance Marketing Space

SaaS Interviews with CEOs, Startups, Founders