Interview with Docusign CEO Allan Thygesen

In this interview, DocuSign CEO Allan Thygesen discusses the company's evolution beyond e-signatures into a comprehensive agreement management suite, highlighting the integration of AI to streamline workflows from creation to post-execution management. He details strategies for revitalizing innovation within the company, including leadership changes, articulating a compelling vision, and setting achievable goals. Thygesen also addresses changes in pricing models to reflect the added value of new features and the restructuring of the sales organization to adapt to a platform-based approach, including leaning more on partners and enhancing customer support with AI consultation. Furthermore, he shares his perspective on the future of legal work, the potential for automation, and why DocuSign will retain its recognizable name despite its expanded capabilities.