#127 Best of 2021: Conversations of the Year

This year-end Knowledge Project episode compiles excerpts from ten interviews, focusing on lessons in leadership, resilience, and decision-making. The episode features discussions with Kat Cole on overcoming challenges and believing in people's potential; Chris Bosh on the mindset of championship teams; Noreena Hertz on loneliness and technology's role; Adam Grant on rethinking ideas and intellectual humility; Thomas Zurbuchen on NASA's decision-making processes; Jane McGonigal on the benefits of video games; Nir Eyal on overcoming distraction; and Seth Godin on creativity as a choice. Specific examples include Cole's "customer service judo" approach to a difficult customer and Zurbuchen's decision-making process for NASA missions, highlighting the importance of thorough preparation and diverse perspectives. Listeners gain insights into various aspects of personal and professional development, emphasizing the importance of self-awareness, proactive behavior, and building strong relationships.