How to give feedback that lands | Dr Renee St Jacques

Emotional intelligence serves as the essential foundation for effective leadership and high-performing teams. Dr. Renee St Jacques, a psychologist and executive coach, introduces the "Leadership Activated" framework, which centers on three core skills: connect, correct, and cultivate. Connection fosters psychological safety, allowing individuals to feel valued and heard, which acts as an accelerator for business results. Effective correction requires balancing clarity and kindness, focusing on specific behaviors rather than the person to avoid the pitfalls of vague feedback. Finally, cultivation demands ongoing, real-time coaching rather than relying on infrequent, high-stakes reviews. By prioritizing these human-centered practices, leaders can move beyond simple bottom-line goals to build a culture of ownership and trust, ultimately breaking cycles of dysfunction and creating a lasting, meaningful impact within their organizations.