Technology transformation isn’t about AI, it’s about building the foundations that make AI possible.

In this episode of Technovation, Peter High sits down with Michael Wisler, Senior Executive Vice President of Technology and Operations at M&T Bank, to explore how the bank spent nearly a decade rebuilding its engineering culture, reducing technical debt, modernizing its data foundation, and transforming technology into a strategic business capability.

Wisler explains why changing organizational beliefs came before changing technology, how M&T dramatically improved engineering productivity and resiliency, why technology and operations now belong together, and how those investments positioned the bank to scale generative AI responsibly.

Key discussion topics include:

Building a technology-first culture
Reducing technical debt and improving resiliency
Developing enterprise engineering talent
Creating technology hubs in Buffalo and Wilmington
Preparing data foundations for AI
Scaling generative AI responsibly
Integrating technology and operations
Cybersecurity and quantum readiness

Whether you’re leading digital transformation, modernizing enterprise technology, or developing an AI strategy, this conversation offers practical lessons on why long-term competitive advantage begins with strong engineering foundations.

This episode is presented by ElevenLabs — Bringing technology to life. Learn more at elevenlabs.io

How M&T Bank Built a Technology-First Culture with Michael Wisler

Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)

How M&T Bank Built a Technology-First Culture with Michael Wisler