12 Sept 2026
32m

Where Boll & Branch draws the line on AI-generated advertising

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The Modern Retail Podcast

Generative AI serves as a creative thought partner at Boll & Branch, where the technology amplifies brand storytelling rather than replacing human-led strategy. Chief Creative Officer Kristen Deyko emphasizes a "human-first" approach, reserving AI for surreal, fantastical environments—such as products encased in ice or branded hot air balloons—while maintaining strict accuracy for product-specific imagery like texture and color. Successful execution requires deep design expertise, as precise prompting involving lighting, composition, and lens specifications is essential to avoid generic results. While the brand avoids AI for human representation to ensure authenticity, it leverages the technology to reduce production costs and time for high-concept campaigns. As regulatory discussions regarding AI disclosure evolve, the focus remains on distinguishing between creative environmental manipulation and deceptive, synthetic human portrayals to maintain consumer trust and brand integrity.

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