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Jason Swenk · Business

Smart Agency Masterclass with Jason Swenk: Podcast for Digital Marketing Agencies

Growing an agency is very difficult, and you might feel unclear what to do next in order to grow and scale your agency. The Smart Agency Masterclass is a weekly podcast for agencies that are wanting to grow faster. We interview amazing guests from all over the world that have the experience of running successful businesses, and will provide you the insights you need. Our podcast is just over 3 years old, and have reached more than a half million listeners in 42 countries.

Episodes

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How to Build a Remote Agency That Scales—Without Losing Culture or Control with Lisa Larson-Kelley | Ep #792

14 May 2025
21m
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This episode explores strategies for agency owners to scale their businesses, focusing on remote team management and organizational structure. Lisa Larson-Kelley shares her experience in building a marketing enablement agency, Quantius, emphasizing the importance of hiring individuals suited for remote work and impleme...

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What Happens When 2 Burned-Out Founders Finally Join Forces? with Devon Hayes & Amanda Joyce | Ep #791

11 May 2025
22m
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This episode explores the journey of Amanda and Devon, co-founders of Elevation Marketing, as they discuss their experiences in the agency world, particularly within the home services niche. Against the backdrop of their initial motivations for starting their own agencies—escaping corporate constraints and cubicles—the...

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3 Moves Your Agency Must Make in an Economic Downturn with Dan Kahn |Ep #790

07 May 2025
32m
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This episode explores strategies for agency owners to navigate business challenges and achieve sustainable growth. Dan Kahn shares his experiences of overcoming two significant revenue downturns, highlighting the lessons learned in leadership and financial management. Against the backdrop of rapid growth followed by un...

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2 Strategic Shifts to Change Your Agency’s Growth Trajectory with Jennifer McPherson | Ep #789

04 May 2025
21m
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This episode explores the challenges and triumphs of running a niche marketing agency, specifically focusing on the transition from project-based work to recurring revenue streams. Jennifer McPherson, owner of Chicken & Go Marketing Solutions, shares her journey, highlighting the initial uncertainty of transitioning f...

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Leveraging Fractional Support to Scale Your Agency with Sydney Mulligan & Lauren Aquilino | Ep #788

30 Apr 2025
19m
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This episode explores the challenges and triumphs of building a successful agency, specifically focusing on the experiences of Sydney Mulligan and Lauren Aquilino, co-founders of Emmie Collective. Against the backdrop of their individual struggles—Sydney's layoff while on maternity leave and Lauren's unexpected freela...

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Speed Up Your Sales Cycle with a Productized Offer with Spencer Powell | Ep #787

27 Apr 2025
20m
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This episode explores strategies for converting clients faster and more efficiently in a digital marketing agency. Against the backdrop of the common struggle with ineffective proposals and lengthy sales cycles, the interview features Spencer Powell, who initially relied on custom proposals resulting in a low 10-15% c...

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Keep Clients Longer: 2 Key Elements of Effective Client Communication with Tim Riddle| Ep #786

23 Apr 2025
26m
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This episode explores the challenges of effective communication in the agency business, particularly concerning responsiveness to clients. Against the backdrop of common frustrations like unanswered proposals and post-sale communication breakdowns, the interview features Tim Riddle, founder of Discover Blind Spots, a ...

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Building Effective Client-Agency Relationships with Alex Hultgren | Ep #785

20 Apr 2025
20m
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This episode explores the challenges and rewards of agency life, particularly focusing on the experiences of a fractional CMO, Alex Hultgren. Against the backdrop of Alex's extensive experience at major corporations like Ford and Polaris, the discussion highlights the common pitfalls agencies face in managing client e...

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Transforming Agency Operations with AI Agents (not just ChatGPT) with Khushbu Doshi | Ep #784

16 Apr 2025
17m
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This episode explores the transformative potential of AI agents within the agency landscape. Against the backdrop of agencies struggling with unpaid proposals and slow deal closures, the conversation introduces AI agents as a solution, differentiating them from simple ChatGPT interactions by their ability to learn and...

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Is AI Killing SEO as an Agency Service? 3 Core Principles of SEO with Lindsay Halsey | Ep #783

13 Apr 2025
16m
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This episode explores the evolving landscape of SEO and its future in the age of AI-powered search engines. Against the backdrop of 15 years of experience in the SEO agency space, Lindsay Halsey, an SEO agency owner, shares her insights with host Jason Swenk. More significantly, the discussion highlights the endurin...

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Growing the Right Agency Team to Win Back Your Time with Jacob Baadsgaard | Ep #782

09 Apr 2025
20m
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This episode explores the challenges and strategies for scaling an agency, particularly focusing on overcoming revenue hurdles and refining client acquisition processes. Against the backdrop of Jake Baadsgaard's 13-year journey building Disruptive Advertising, the discussion highlights the initial struggles of underch...

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Win More Pitches and Stop Doing Spec Work with Tom Denford | Ep #781

06 Apr 2025
26m
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This episode explores the challenges agencies face when pitching for large brand accounts, particularly the issue of unpaid work during the proposal stage. Against this backdrop, the conversation features Tom Denford, CEO of IDcoms, an advisory and analytics firm that works with brands on media strategy and agency sel...

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3 Sales Strategies to Win More Agency Business with Luke Cope | Ep #780

02 Apr 2025
28m
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This episode explores the challenges and triumphs of starting and scaling a digital PR agency. Against the backdrop of Luke Cope's experience leaving a successful agency to co-found Bottled Imagination, the discussion highlights the importance of a strong initial vision and the willingness to adapt. More significantly...

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Build Your Agency’s Dream Team and Land Dream Clients with Jon Rivers | Ep #779

30 Mar 2025
24m
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This episode explores the challenges and strategies for scaling a B2B marketing agency. The interview features Jon Rivers, co-founder of Marketeering, who recounts his agency's journey, highlighting the pitfalls of getting bogged down in client work at the expense of business development. More significantly, the disc...

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5 Videos You Need Right Now to Boost Prospect Engagement with Carl Kwan | Ep #778

26 Mar 2025
29m
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This episode explores the effective use of video marketing for agencies, particularly focusing on strategies to attract and retain clients. Against the backdrop of a shift away from text-based content, the conversation highlights the superior engagement of video. More significantly, the guests discuss the creation of...

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What’s the Right Social Media Strategy for Your Digital Agency? with Elizabeth Stone | Ep #777

23 Mar 2025
19m
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This episode explores the challenges and strategies for social media marketing agencies, particularly in the context of the evolving landscape of social media content. Against the backdrop of constantly shifting trends, Elizabeth Stone, owner of a social media marketing agency, shares her experience of building a succ...

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Make Better Decisions for Your Agency with George Arabian | Ep #776

19 Mar 2025
23m
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This episode explores the challenges and transformations faced by agency owners as they transition from agency owner to CEO. Against the backdrop of George Arabian's 21-year journey leading Envision, a full-service digital marketing agency, the discussion highlights the accidental nature of many agency beginnings and ...

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The Secret to Keeping Clients for Over 20 Years with Pinaki Kathiari | Ep #775

16 Mar 2025
25m
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This episode explores the challenges and strategies for agency owners to transition from providing free proposals to securing paid pitches and closing larger deals more efficiently. Against the backdrop of the speakers' shared experience of starting agencies in the late 1990s, the discussion highlights the evolution f...

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Connecting with Prospects and the 2 Stories Every Agency Owner Needs to Tell with Margot Black | Ep #774

12 Mar 2025
21m
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This episode explores effective storytelling strategies for agency owners, particularly those who unintentionally found themselves in business. Against the backdrop of common struggles like ineffective proposals and wasted time, guest Margot Black emphasizes the importance of connecting with the audience by understand...

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How to Build an Irreplaceable Agency Through Strong Client Relationships with Charlene Coughlin | Ep #773

09 Mar 2025
31m
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This episode explores strategies for agencies to transition from providing free proposals and spec work to a model where they get paid for their expertise. Against the backdrop of many agencies struggling with client growth after initial sales, Charlene Coughlin, President and Partner at Twist Creative, emphasizes the...

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