In this podcast episode, we explore the unique vertical SaaS model that Slice has crafted for independent pizzerias. Loren emphasizes the importance of providing a complete operational solution rather than a simple point solution. He discusses the untapped potential within the independent pizza market and stresses the need for service diversification to adapt to changing customer expectations. Loren also underscores the value of trust and community engagement in connecting with busy small and medium-sized businesses (SMBs) and shares practical strategies for fostering strong relationships that can enhance growth in the competitive vertical SaaS arena.