In this podcast episode, we explore the hidden aspects of customer retention, uncovering the vital role of customer understanding beneath the surface. Our featured guest on the show is Veda Konduru, CEO and founder of VectorScient.com

On the Show Today, You’ll Learn:

What common questions merchants face, and how AI helps answer them
Why optimizing traffic is crucial for ecommerce success
How AI contributes to customer acquisition in e-commerce
What strategies exist to increase conversion rates with AI
Why personalization is critical for customer retention in e-commerce
The relationship between customer retention and profitability
KPI's ecommerce merchants should focus on measuring AI's impact

Links & Resources

Website: https://www.vectorscient.ai
LinkedIn: https://www.linkedin.com/in/vedak/

Get access to more free resources by visiting the podcast episode page at
bit.ly/3R0Ku8m

Episode Sponsor

StoreHero: The ultimate profit platform for ecommerce brands & agencies. Centralize your ecommerce, marketing & finance data for a crystal-clear view of unit economics, margins & profitability. Save 10+ hours weekly and gain insights into contribution margins. Equip your business with the tools for sustainability and profit. Log in to https://storehero.ai/ and start making informed decisions today!

For inquiries about becoming a guest or sponsoring the podcast, email claus@clauslauter.com.

Subscribe & Listen Everywhere:

Listen On: ecommercecoffeebreak.com | Apple Podcasts/iTunes | Spotify |

SPONSORS:

Elevar – Powering Conversion Tracking For Over 6,500 D2C Brands. More Info: https://www.getelevar.com/BFCM/

Autron – The Anti-Agency for Amazon Ads. More Info: https://autron.ai/

Try Shopify: Get your first 3 months for $1/month. Earn up to $10,000 in credits: https://tinyurl.com/try-shopify

MORE RESOURCES

Download the Ecommerce Conversion Handbook for store optimization tips at https://tinyurl.com/CRO-ebook

Best Apps to Grow Your eCommerce Store: https://ecommercecoffeebreak.com/best-shopify-marketing-tools-recommendations/

Become a smarter online seller in just 7 minutes
Our free newsletter is your shortcut to ecommerce success. Every Thursday. 100% free. Unsubscribe anytime. Sign up at https://newsletter.ecommercecoffeebreak.com

Rate, Review & Follow
Enjoying this episode? Help others like you by rating and reviewing my show on Apple Podcasts. Rate here: https://podcasts.apple.com/us/podcast/ecommerce-coffee-break-digital-marketing-podcast-for/id1567749422

And if you haven’t yet, follow the podcast to catch all the bonus episodes I’m adding. Don’t miss out—hit that follow button now!

Beneath the iceberg of Customer Retention lies Customer Understanding | #223 Veda Konduru

Ecommerce Coffee Break – The Ecom Marketing & Sales Podcast