Off Script: Brian Eno and Stephen Fry take on AI | The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom | Podwise
In this episode of "The Ticket" podcast, Brian Eno and Stephen Fry dive into the transformative power of AI. They explore its limitations but also highlight its vast potential, likening its influence to that of money in shaping our world. While they raise valid concerns about AI's lack of transparency and the risk of misuse—especially on social media—they also discuss the positive side, such as enhancing customer service. Ultimately, they call for a cautious and thoughtful approach to AI development, stressing the need to consider its societal impact and uphold transparency and ethical standards.
