This podcast interviews Nan Yu, Head of Product at Linear, a high-growth B2B SaaS company, focusing on their product development philosophy. The discussion covers Linear's approach to prioritizing speed and quality without trade-offs, their strategy for managing feature requests (prioritizing individual contributor needs over reporting demands), and Nan's method for uncovering customer needs by understanding their negative emotions. A key takeaway is Linear's iterative development process, releasing workable versions early (within 10% of the allocated time) to gather feedback and validate assumptions. This episode offers practical advice for product managers on improving their development process and understanding customer needs.
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