This REWORK podcast episode discusses 37signals' approach to increasing capacity without significantly expanding its team. The hosts trace their evolution from a single-product company to managing multiple products simultaneously, emphasizing the importance of team composition and a balanced approach to growth. They highlight the challenges of rapid scaling and the benefits of maintaining a smaller, highly skilled team, citing their experience of downsizing from 80 to 60 employees to improve productivity. The discussion also touches upon their process for developing new products, balancing business needs with creative exploration and the importance of shipping products to avoid wasted effort. Ultimately, the podcast suggests that carefully selecting and retaining skilled employees, combined with a strategic approach to product development, is key to increasing capacity without sacrificing quality or team morale.
