In this episode of The Unofficial Shopify Podcast, Kurt interviews Curtis Matsko, the founder of Portland Leather Goods, a top 50 Shopify store and owner of the largest leather goods factory in North America. Curtis shares the story of how his company grew from art festivals and Etsy to a $310 million brand, emphasizing the importance of product quality, customer experience, and a holistic business approach. He discusses strategies for marketing, product development, team building, and the challenges of scaling a manufacturing business, while also sharing anecdotes about customer loyalty, dealing with difficult banks, and navigating the complexities of commercial real estate and international trade. Curtis stresses the significance of internal teams, continuous improvement, and maintaining strength to weather market fluctuations, offering both good and bad advice for Shopify store owners.
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