In this episode of Chew on This, hosted by Ron, Aniket, the CEO and founder of Envive AI, and Whitney, the founder of Whitney Does AI, discuss the current state of AI in eCommerce and how businesses can effectively use it. Aniket shares his experience from Walmart, emphasizing the importance of AI in engaging customers and driving sales, while Whitney highlights AI's role in marketing, content creation, and customer service. They address common hesitations about AI, such as concerns about personalization and brand safety, and provide examples of how Envive's platform helps brands like Spanx and Coterie improve customer engagement and conversion rates. The conversation covers strategies for integrating AI into teams, measuring its impact, and adapting to the evolving landscape of AI-driven commerce, with a focus on leveraging data and prioritizing customer experience.
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