This HBR IdeaCast interview podcast features Dan Heath, author of "Reset: How to Change What's Not Working," discussing how to overcome organizational inertia and implement effective change. The interview explores the reasons why change initiatives often fail, emphasizing the importance of identifying leverage points for disproportionate returns and strategically restacking resources. Heath uses the metaphor of moving a boulder to illustrate the need for systemic change, advocating for a two-part framework: finding leverage points and reshuffling resources. A key example highlights a hospital's receiving area, where a simple process change (eliminating unnecessary batch processes) dramatically improved delivery times. Listeners gain practical advice on identifying and addressing organizational inefficiencies, motivating teams, and overcoming resistance to change.
